Terms and Conditions - Lady Lashes Wholesale

When placing your order with Lady Lashes Wholesale, you accept the following terms and conditions:

Buyer acknowledges and remains responsible that any technician using Lady Lashes Wholesale, adhesives and removers is a Qualified Beauty Therapist (with lash extension education) or Certified and Trained Eyelash Extension Technician.

Exposure of product/chemicals to extreme temperatures and certain environmental factors or usage techniques may cause changes in the product or chemical stability and functionality, rendering them unsuitable for use or achieving optimum results. It is necessary to store lash adhesives in described conditions, displayed on our packaging.

Understanding risk of Lash Extensions Products.
1.    By purchasing Lady Lashes Wholesale products buyer agree that he/she fully understands danger of allergy reaction which lash extension adhesive and products may course to certain people.

2.    By purchasing Lady Lashes Wholesale products buyer agree to perform adhesive patch test for all new clients and every time different adhesive is used for application. 

3.    By purchasing Lady Lashes Wholesale products buyer agree that he/she fully understand possibility of adhesive sensitivity developed with time. 

4.    By purchasing Lady Lashes Wholesale products buyer agree to sign consent form with each client, informing he or she about all the above risks which may occur with eyelash extension procedure and lash extension products sold in this online store.

Order Policy
All orders are shipped from Gold Coast, Australia.

Express services are available (additional charges may apply).

Damaged goods, shortages, and discrepancies must be reported within 3 days of receipt of your order.

Lady Lashes Wholesale is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc) will be the responsibility of the customer.

Orders are shipped Monday to Friday same day after placing order, if placed by 1pm and next day after 1pm.

Tax
10% GST Tax is charged at checkout for Australian purchases only.

Product Availability
Lady Lashes Wholesale always tries to ship all items on your order, however sometimes, an item becomes unavailable. If this happens while we're processing your order, we'll let you know by sending you an email.

When placing your order with Lady Lashes Wholesale, you accept the following terms and conditions:

This website is operated by Lady Lashes and Brows. Throughout the site, the terms “we”, “us” and “our” refer to Lady Lashes and Brow offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Returns Policy
We only replace items if they are defective or damaged. The cost of freight for exchange is paid for by customer. sale items cannot be refunded (unless defective) please choose carefully.

If you need to exchange it for the same item please send us an email to [email protected] and send your item to:

Lady Lashes Wholesale
61 Hollywell Road,
Biggera Waters, 4216
Queensland, Australia.

Items will not be refunded until returned to Lady Lashes Wholesale and must be in the same condition as purchased and not opened.